Why are my calls being silenced

Technical Support
1

Hi everyone,

I have an iPhone SE (3rd gen), and since updating to iOS 16.1.1, I have been experiencing a strange issue where my calls sometimes get automatically silenced. It does not happen often, but it is quite frustrating.

Is anyone else having this problem, and is there a fix for it?

Thanks!

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2

Many iPhone users have encountered issues after updating to iOS 16.1.1. Here are some potential solutions:

Check These Settings:

  • Do Not Disturb: Ensure Do Not Disturb is disabled or set up correctly.
  • Silence Unknown Callers: Verify this feature isn’t inadvertently activated. Check under Settings > Phone.
  • Call Forwarding: Confirm that Call Forwarding is turned off.
  • Ringtone and Silent Switch: Make sure your iPhone is not on silent and that a ringtone is set.
  • Screen Time: Review if Communications Limits are affecting incoming calls.

Additional Tips:

  • Restart Your iPhone: Often, a simple restart can fix temporary glitches.
  • Update to the Latest iOS Version: Look for updates, as Apple may have released a patch.
  • Contact Apple Support: If the issue continues, contact Apple Support for further help.
2 Likes
3

It appears that this is the function for “silence unknown caller.” Find it under Phone, Settings. I’m not using an English device, so I’m not familiar with the precise language.

2 Likes
4

Had a similar problem. The solution is simple.

Navigate to the settings and find the option labelled “Disable and silence unknown callers.”

1 Like
5

Calls from unknown numbers that finish in voicemail or without a conversation are considered silent calls. Numbers that have already been reached are not blocked. Call options include a function for silent calls.