Just a little inquiry. After receiving a replacement iPhone, I shipped my original device back to Apple by express replacement. It was received six days ago, and they reported it to have fully repaired. Now that my account has been debited for the authorization hold, I am out of money. I’ve tried phoning, messaging, and visiting Apple Store since I’d prefer not to have to file a chargeback or go through small claims court, but they aren’t really helping. What options do I have in this circumstance?
In this case, your best option is to call your bank for assistance, especially if you are encountering severe delays. The bank can provide information on when the authorization hold is expected to clear and they may be able to speed up the resolution procedure.