I noticed some temporary image retention on my OLED screen after just a week, but now some static parts (like the navigation bar and WiFi icons) seem burned in permanently. I’ve reached out to Apple support to see about a replacement. Is anyone else seeing this happen so quickly? I’ve never had this issue with OLED screens before. Could it be a bad batch of Samsung displays? Not sure.
I’ve had mine since launch, and so far, no issues at all.
Sage said:
I’ve had mine since launch, and so far, no issues at all.
Good to hear .
Are you sure it’s a Samsung panel? I heard they’re using both Samsung and LG for these screens.
Tobin said:
Are you sure it’s a Samsung panel? I heard they’re using both Samsung and LG for these screens.
No way to confirm without opening it up, I guess. This one is a Plus model, not a Pro.
@Dakota
If you’re curious, you can find out using a sysdiagnose tool on your phone. Here’s how:
- Press volume up, volume down, and the lock button all at once for a second. The phone will vibrate.
- Wait a bit, then go to Settings > Privacy and Security > Analytics and Improvements > Analytics Data.
- Look for a file named
sysdiagnose_XXXXXXXX
and save it to your files. - Extract the file, find the
ioreg
folder, and openIODeviceTree
. Use the search feature to findraw-panel
and note the serial number.
Once you have that, you can match it to the manufacturer.
@Tobin
How’d you learn to do this? That’s impressive.
Monroe said:
@Tobin
How’d you learn to do this? That’s impressive.
Learned it from others on this forum.
@Tobin
After getting the serial number, how do you know which manufacturer made it?
Remy said:
@Tobin
After getting the serial number, how do you know which manufacturer made it?
Check the first three characters:
- G9N: Samsung, best quality.
- G9Q: Samsung, second-best.
- GVC: LG, decent but not as good as G9N/Q.
- G9P: Samsung, lower quality.
- GH3: LG, lowest quality.
That should help identify the maker.
@Tobin
Oh wow, I didn’t realise this was a thing. Thanks for sharing.
Mackenzie said:
@Tobin
Oh wow, I didn’t realise this was a thing. Thanks for sharing.
No problem .
@Tobin
Thanks for the info! My 13 Pro has G9Q, and my 15 has G9P. Both are Samsung, right?
Remy said:
@Tobin
Thanks for the info! My 13 Pro has G9Q, and my 15 has G9P. Both are Samsung, right?
Yep, both are Samsung.
Remy said:
@Tobin
Thanks for the info! My 13 Pro has G9Q, and my 15 has G9P. Both are Samsung, right?
Yep, both are Samsung.
Good to know. Appreciate it .
@Dakota
There’s actually a simpler way to check. Mine turned out to be LG.
Haven’t had this happen to mine. Maybe it’s just a bad display, or you left the screen on too long?
By the way, happy anniversary on the forum .
Neve said:
Haven’t had this happen to mine. Maybe it’s just a bad display, or you left the screen on too long?
By the way, happy anniversary on the forum!
I’d hope I’m not that careless… but thanks for the wishes .
@Dakota
No worries, it happens to everyone sometimes.
I’ve got a launch-day model too. Mine has some burn-in after about a month, but it’s not super noticeable unless I look really closely.