Wren said:
This is what I’ve been telling customers because that’s what I was told when I started. Is it true, or am I just passing on the wrong info?
Apple can give out loaner phones, so don’t stress about it.
Wren said:
This is what I’ve been telling customers because that’s what I was told when I started. Is it true, or am I just passing on the wrong info?
Apple can give out loaner phones, so don’t stress about it.
Only if they have AppleCare, though.
Wren said:
This is what I’ve been telling customers because that’s what I was told when I started. Is it true, or am I just passing on the wrong info?
Apple’s Genius Bar can repair or replace iPhones, with or without AppleCare.
For lost or stolen phones, you have to contact your insurance provider for replacements, like Assurant or another company. You can’t go through Apple for those.