I’ve got this iPhone 15 Pro, bought it from overseas so I don’t have proof of purchase. A couple of weeks ago, it exploded while charging. I have photos but don’t want to share them publicly since they might go viral and attract unwanted attention. Is there any way to get a replacement or repair, even without a receipt? The back and screen are wrecked, and I can see the internals. Any advice on what I should do?
You waited weeks to bring this up…? Kinda suspicious if you ask me.
Tavi said:
You waited weeks to bring this up…? Kinda suspicious if you ask me.
I actually gave it to someone who said they could help, but they just returned it to me like this.
Did you buy a knock-off phone by any chance?
Linden said:
Did you buy a knock-off phone by any chance?
I can send pics if you DM me. It’s still under warranty till July 2025.
Lol this sounds like a troll post
Are you sure it’s legit? You don’t have a receipt or anything to prove it.
Ashton said:
Are you sure it’s legit? You don’t have a receipt or anything to prove it.
Are you saying it’s normal to have no proof at all if you buy it abroad?
Ashton said:
Are you sure it’s legit? You don’t have a receipt or anything to prove it.
Are you saying it’s normal to have no proof at all if you buy it abroad?
It just seems odd. Even if I buy something abroad, I usually have a credit card statement or something as proof. I wouldn’t be comfortable carrying that much cash around.
Ashton said:
Are you sure it’s legit? You don’t have a receipt or anything to prove it.
That’s the issue—it’s an international purchase. If it wasn’t, this would probably be simpler.
@Abi
Where exactly did you buy it?
This story sounds like a pile of 
Probably got it from a sketchy site, might be a fake.
Onyx said:
Probably got it from a sketchy site, might be a fake.
No, it’s definitely real.
Did you use a genuine charger?
Tate said:
Did you use a genuine charger?
I see this question every time a phone catches fire. The truth is that the charger usually has nothing to do with it. Any device with a battery can have issues. As long as you’re using a somewhat reliable charger, it’s unlikely to be the root cause. Battery issues can happen with any brand or model.
@Kenan
I get what you’re saying, but it just feels weird not to check that possibility.
Tate said:
@Kenan
I get what you’re saying, but it just feels weird not to check that possibility.
That’s fair, but there are way more critical factors that affect battery safety. I just don’t want people thinking chargers are usually the problem when they’re really not.
Tate said:
Did you use a genuine charger?
Should I try reaching out to Apple? It was a real Apple charger.